How Does an Impact Brand Guardian™ Store Work?
An online store for your company where all the products are on-brand and they’re all pre-paid. Sounds great, yes? How about, each branch of your company being able to order from the store to refill their own stock and we’ll send it out to them from our warehouse. It’s a service that Impact offers to give our clients control of their promotional product stock without having to do the nitty gritty themselves.
An Impact Brand Guardian™ store is a natural progression from the warehousing service we offer. It makes stock management and product distribution easy by taking the hard work off your hands.
Here’s how it works.
Initial stock order
We find that our clients will come to us for our online store capabilities. They order the stock and we manufacture it as usual. However, instead of delivering it to their premises, we send the stock to one of our warehouses. There it waits for “drawdown”, which is jargon that means “ordered”.
There’s not a minimum amount of stock that you need to order before you can justify an online store. However, the amount that you pay for the service reduces as the quantity you order increases.
Setting up an Impact Brand Guardian™ Store
A Brand Guardian™ store is fully customisable – to guarantee the integrity of your brand. Colour themes, images and company information is completely up to you. So is the number of users and the access you give to each of them. We assign all usernames and passwords under your direction. This way, all the right people have access to stock at the right time.
We understand that you’ll need some products specifically for an event; or only certain staff should distribute them. Having the right stock on hand at the right time is just one benefit of our Brand Guardian™ store. In this case, we can easily set up the store to meet these needs. We can grant each user different levels of access and set up order approval processes at the same time. Finally, we can also limit the amount of stock that users can order at a time to save any maldistribution.
Drawdowns and delivery
When the time comes to order from the store, first, the user will log in, select the product and the amount they require and order.
Next, our system automatically sends the order to our team and warehouse. Then the team confirms the order with the warehouse, who send it out. Same-day dispatch is possible if you place the order before 2pm AEST. However, same-day dispatch is not guaranteed if the order is received after that time.
Additionally, while storage may be free of charge, we do charge a minimal pick, pack and handling fee for every ‘drawdown’, or order that you place.
Delivery to locations in metro Victoria, New South Wales and South Australia will happen next-day. Additionally, products heading to Brisbane will arrive in two days. All locations further than those will receive their order within seven days. Freight from our warehouse to you is charged at cost.
Keeping track of stock
We complete monthly stock and order reports to keep you in the loop. These reports detail who’s ordered what and what’s left. Each of our clients using this solution have their own dedicated consultant that oversees the management of the portal. You can request a low-stock notification when the amount of a certain product dips below a certain quantity. And finally, there is also the ability to add items to the store whenever you need through the usual order process.
Is it for you?
Businesses who have worked with us to create a Brand Guardian™ store have found it to be extremely helpful in managing the allocation and distribution of their promotional products between branches. Secure warehousing, national product fulfillment process, automated stock monitoring and a dedicated on-brand store are all designed to increase efficiencies in your business.
Impact embraces innovation, not only in product offering but technological advancements. By implementing new technology through our Brand Guardian™ store, we believe we are more connected with our clients. The uniqueness it offers allows you full transparency of your promotional merchandise and apparel.
If a convenient, on-brand store is something you feel could improve your business’s efficiency, send us a message or request access to our demo store.
